Linnea Nilsen Capshaw
Consultant

Linnea Nilsen Capshaw, an experienced consultant, brings experience with development of primary care, multispecialty clinics and physician practice to the Bowen and Briggs team. Her recent work includes:

Facilitation of physician practice reengineering using a structured process of business planning, training and implementation of successful practice operational strategies

Redesign initiatives for ambulatory clinics, pharmacy, radiology, laboratory and business office in adult and children’s facilities

Consultant for the NACHRI FOCUS Group Initiative, working for two years with Ambulatory groups. The groups have developed the following outcomes: "Practice Opportunities" related to streamlining patient flow; the initial stage of an Ambulatory Productivity Database; models for marketing and for providing team incentive compensation; and initial work in ambulatory case management and outcomes

Development of team-based structures to maximize productivity, profitability and quality

Extensive multidisciplinary group facilitation and team building

Development and implementation of cross-training programs and team building skills

Leadership of strategic planning projects

Linnea has assisted physicians and major health care systems to become market leaders and/or maintain their market position. She has facilitated practice re-engineering and team-based structures to maximize productivity, profitability and quality.

In addition, Linnea worked with a variety of clinics during her tenure as Executive Director of the Benjamin Franklin Clinic, Philadelphia, PA, as well as in her consulting practice. Representative clinics include:

Primary care practice work with pediatrics, inner city community-based primary health clinics, family practice and obstetric and gynecology practices

Specialty care clinics including neonatology, cardiology, neurology and neurosurgery, orthopedics and emergency medicine

Linnea received her Master’s in Hospital and Health Administration from the University of Iowa, Iowa City, IA. She served as Assistant to the Chief Executive Officer at Baystate Medical Center, Springfield, MA, and subsequently as Associate Vice President, Physician and Patient Services, at Pennsylvania Hospital, Philadelphia, PA.